I have used a variety of hearing aids since 1970 when I suddenly lost much of my hearing. The equipment was, of course, always rather expensive, but worth it because my hearing was seriously impaired. Last year on the internet I ran across Jason Levy who appeared to be offering hearing aids with a personalised service and at a somewhat reduced price. I left my previous hearing aid purveyors, who I felt had always been very good, and decided to try Jason. My only concern was that Mr Levy was one single individual and I might not enjoy a satisfactory degree of after care. In fact, I need not have been concerned, Mr Mr Levy has proven to be extremely dedicated and attentive, always prepared to call on me to solve any problems or answer any questions I might have and providing an almost unbelievable amount of very professional and genial personal attention. My new Phonak Audeo hearing aids have made a huge difference when playing a piano (previously I couldn't hear the highest octave with my old hearing aids) and when having a conversation with my wife or friends. In short, I have been delighted at the high quality of his follow-up service.
Jason Levy comments "It has been my pleasure to get to know Phil and his wife over the last couple of years, first as a client and increasingly as a friend. Phil has the Phonak Audéo SMART Spice 9 (S9) models, which have excellent performance in a very small form factor - they combine power with some excellent technology. In Phil's case, the SoundRecover feature has been invaluable. It uses frequency compression to shift very high pitches down into a pitch range that is audible to the wearer. The top half octave on the piano was previously inaudible with Phil's old hearing aids, but now he can hear it, thanks to his Phonak Audéos. The Audéo Spice has now been superseded by he Audéo Quest, which has better performance in noise and better wind noise reduction."